WEBVTT

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My name is Julie Kowal.

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I'm a research consultant with Public Impact.

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It's critical for the turnaround leader to build a committed staff early in the turnaround

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because even the best principal can't turn

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around a school that's been low-performing for years all by themselves.

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After all, they're not the one who's in the classroom with students everyday.

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So what we see in the literature about turnarounds, really, from across sectors-in business,

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government, and schools-is a turnaround leader who comes in early with a clear vision

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and inspires the staff to all get on the same page with the same beliefs:

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All of our students can learn; the success is possible.

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A lot of times in a low-performing school if it hasn't seen success for many years,

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even teachers who started out with the highest motivation

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and the best of intentions may lose their motivation

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and forget that success is possible in the school.

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So, for the turnaround leaders to initiate any other sort of changes outside

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of the staff-curricular changes, instructional changes-they really have to have buy-in,

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and that takes motivating the staff to believe that they can change.

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When a principal starts the turnaround process,

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it's important for them to know what are the strengths and the weaknesses of the staff

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that they have, and what we see in successful turnarounds very often is a turnaround leader

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who starts with a detailed inventory-what they have.

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So they, a leader will enter the school at the very beginning of the school year

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and look at all kinds of data, so test results, grade reports,

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and the strengths and weaknesses of their school.

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Ideally, principals tell me, they could get into the school before they're actually assigned

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as the principal, so in the previous year, and get into the teachers' classrooms

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as an informal observer, just to get a sense of their instruction, their style,

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their level of commitment, how they interact with the students.

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It can give the principal a lot of information about whether that teacher is going

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to be a strong candidate for making the sort of changes that the principal wants to make.

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If that's not possible, it's not always possible for the principal to get into the school

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in the prior year, then starting the year off

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with a really intense schedule of classroom observations.

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So not formal observations, but just drop-ins where the principal,

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during the first two weeks of school, is in the classroom almost all the time.

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Another strategy that we see a lot, actually, in the case studies about turnarounds,

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is principals who meet individually with each member of their staff at the very start

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of the school year, so one-on-one meetings with each teacher.

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It gives the teachers an opportunity to say what they believe needs to change about the school,

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what sort of support they are going to need to make those changes,

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but it also gives the principal some insight into whether or not these teachers are going

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to be able to buy into the changes-sometimes unpopular changes-that need

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to happen in the turnaround.

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A lot of the information that helps the principal decide what to do

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after they have collected this information from their observations is to tie their sense

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of the strengths and weaknesses of each individual teacher to the results

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that they are seeing from students.

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So, if a teacher appears to be really energetic in the classroom

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and has a really great relationship with the students but is a third-grade teacher

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and the third-grade reading scores just aren't improving,

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then maybe that teacher is great in some areas but not in reading.

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So that's going to then inform the sort of strategies that the principal will use to assign

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that teacher to certain groups of students or to certain subjects.

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What we see from the literature is that there is not any easy answer to the question

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of whether staff replacement is critical for turnaround or not.

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What we see most is that there is not wholesale staff replacement,

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just wipeout the entire staff.

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More frequently it's a selective staff replacement, which could mean one or two staff members

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or it could mean half of the staff, but that's more common.

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It's more common that it's not the entire staff.

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What we hear from principals is that even if you have a fantastic staff,

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when you're doing such an enormous change effort as a school turnaround,

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even one or two staff members who aren't on board, who are sort of negative about the changes

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and who really doubt that this is going to succeed, they can really bring the whole school down.

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So, it's those staff members that the principal needs the flexibility to reassign

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or to counsel into another position.

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When there is no doubt about it, you have to replace a teacher.

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A teacher who is not going to be supportive of the turnaround, you have to counsel them out.

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And what principals tell me and what we see in the research is that those happen

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by difficult conversations, and that there's no easy way around it.

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There's no perfect solution, but it's a one-on-one conversation between the principal

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and that teacher who is struggling.

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And they're tough but, after all, the turnaround is about the kids.

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It's not about the grown-ups in the building,

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and so those difficult conversations are often a part of the turnaround

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when the principal realizes that they just can't keep that teacher in their school.

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The district can support the type of staffing changes that need to happen

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in a turnaround setting in a lot of ways but primarily three.

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We don't have a good answer across the board

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about whether wholesale staff replacement is the answer in a turnaround

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or selective staff replacement is the answer.

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And so one of the best things that the district can do is to leave that discretion

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to a qualified and trusted turnaround leader.

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So give this leader who they trust the big "Yes" with a capital "Y" so that then

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when a principal does have trouble with a given staff member or doesn't quite know what to do

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with a weak area in their school, they already know that they have the district's support.

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They have greater flexibility than a traditional principal might to deal

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with their staffing problems at their school.

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Another strategy is that it's a particularly good role for the district in unionized districts

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to negotiate special terms with the union.

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So there might be an expedited transfer or hiring or exiting process for teachers

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in turnaround schools, and if the district can engage in that conversation

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with the union upfront then district leaders can get favorable terms

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in the collective bargaining agreements for teachers in all turnaround schools.

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It's an across-the-board solution that gives principals a lot more flexibility.

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And finally one of the district's best roles, the role that it's best suited for,

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is the recruiting and hiring of really highly qualified

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and highly effective teachers in the turnaround setting.

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The district has a louder voice.

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They have a broader reach than any principal might, and so they can find teachers from all

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over the country to fill very specific needs in a turnaround school.

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And they not only find more teachers who are available to fill the slots that are left open

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by teachers who couldn't be successful in a turnaround setting, but provide incentives,

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either financial incentives or philosophical,

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imperative incentives for teacher to go directly first to a turnaround school.